At a glance
- Public profile details and optional game or community progress depend on your sharing settings.
- Account connections, game activity, support requests, and staff work each create different records.
- You can send a privacy request by email without joining Discord.
A brief overview. Please read the full document below.
01Who this policy covers
The operators of BlueRain Development (BlueRain, we, us, or our) are responsible for the information we process to run our websites, accounts, community bots, games, and staff applications, including BlueRain Workspace. This policy explains that processing. Independent services such as Roblox and Discord have their own privacy policies.
The information involved depends on which services you use. A website visitor, a Roblox player, an applicant, and a staff member do not all provide the same information. Acknowledging this policy does not give blanket consent to every possible use or waive rights provided by law.
02Information we collect
We receive information directly from you, through your use of the services, from connected platforms, and from people submitting relevant reports or project information. Publicly available platform information may also be used for account verification and display.
Do not put passwords, payment-card information, government identification, or unnecessary sensitive personal information into a profile, task, application, or support message. If additional verification is genuinely necessary, we will explain what is needed through the relevant process.
| Category | Examples and source |
|---|---|
| Account information | Username, email address, authentication records, account creation details, and policy versions and acknowledgments submitted at registration. You provide these when creating or using an account. |
| Connected identities | Discord and Roblox identifiers, usernames, display names, avatars, and relevant membership, rank, role, or access information received from you or the connected platform. Authorization credentials may be processed to complete an integration. |
| Profile and community activity | Profile text and preferences, badges, public visibility settings, game-sharing choices, community levels, experience points, eligible chat-activity counts, and bot interactions. |
| Game records | Roblox user identifiers, progression, inventories, virtual currency, rewards, purchase-fulfillment references, match results, and gameplay or technical events collected by the experience. Enabled telemetry can include sessions, rounds, performance, errors, and activity totals. |
| Support and safety | Reports, application answers, appeal information, relevant messages or case transcripts, attachments, evidence, and communications you or other people submit. |
| Staff work | Project membership, assignments, task comments and progress, playtest feedback, availability requests, access permissions, and administrative audit records. |
| Technical information | Information supplied with requests or recorded by our hosting providers, such as IP addresses, request times, browser or device details, errors, session information, and local preferences. |
03How we use information
- Create and authenticate accounts, maintain linked identities, save preferences, and deliver the features you request.
- Run games, fulfill purchases and rewards, maintain inventories and progression, and display permitted profile and community activity.
- Review applications, provide support, investigate reports and appeals, prevent fraud and cheating, and enforce access and community rules.
- Coordinate staff projects, assignments, playtests, availability, and authorized operational work.
- Diagnose errors, understand service performance, improve reliability, communicate service updates, and meet legal obligations or resolve disputes.
We limit access according to the purpose and staff role. Private support, account, and internal staff records are not made public simply because a person has a public profile.
04Public profiles and your choices
When you enable a public profile, its intended audience can view the profile information described in the setting, such as your name, avatar, biography, linked Roblox identity, and badges. Separate sharing choices control eligible game statistics and community progress. Public profile and sharing settings also affect supported public Discord lookups.
Turning off a public setting limits future display through those features. It does not delete the underlying account or game records or retrieve screenshots, search-engine caches, or copies other people have already made. Public staff listings and messages you post in community spaces have their own audience.
Review your dashboard and profile settings before sharing. A verified account badge does not disclose your password or make private support records public.
07Roblox, Discord, and other services
Linking an account authorizes the exchange needed for the requested connection. You can unlink through BlueRain and use the platform’s controls to revoke authorizations. These actions do not automatically erase previously created game, support, or moderation records.
Roblox or another purchasing platform processes its own payment information. BlueRain receives the identifiers and fulfillment information needed to deliver the relevant benefit; our website does not ask for your payment-card details for a Roblox purchase.
Bots and support systems may process commands, eligible activity, and messages or evidence relevant to their configured functions. This does not mean BlueRain can read every private message on your platform account. Information sent directly to a third-party platform is governed by that platform’s policies as well as our obligations for copies we process.
08BlueRain Workspace and local files
Workspace uses your BlueRain account and role to access authorized staff information. Work sent to a shared project or task is visible to the people authorized for that work. Local-only notes, preferences, or exports stay on your device unless you choose a function that transmits or shares them.
Signing out or requesting account deletion does not remove copies you exported, backups you control, or local files on your computer. Protect shared devices and remove local copies when you no longer need them. The operating system and any external services you open have their own privacy behavior.
09Legal grounds where required
Where a law requires a legal basis, we process information as necessary to provide a service or agreement you request, comply with legal obligations, pursue legitimate interests such as safety and service reliability when those interests are not overridden by your rights, or act on valid consent for the particular activity.
When processing relies on consent, you may withdraw it without affecting processing that was lawful before withdrawal. Withdrawal does not require us to stop processing that has a separate lawful basis. We will explain a specific optional use when asking for consent.
10Security and retention
We use access controls and reasonable operational safeguards appropriate to the information and service. No online system or storage method can guarantee absolute security. Report suspected account or data-security issues through our contact address and avoid including secrets in an ordinary email.
We retain information for as long as reasonably needed for the purpose for which it was collected, including operating an active account or game save, resolving support cases, protecting against recurring abuse, meeting legal obligations, and establishing or defending claims. Acknowledgment records may be kept to demonstrate which terms and notices were presented during registration.
Retention depends on the type of record and the applicable obligation, rather than one fixed period for every service. When information is no longer needed, we delete it or de-identify it. Restricted backups and security records can remain for a limited operational or legally required period before their normal removal. Unlinking a platform alone is not a deletion request.
11Your privacy rights and requests
Depending on where you live and which laws apply, you may have rights to access or obtain a copy of your information, correct it, request deletion, restrict processing, object to certain uses, receive portable data, withdraw consent, or complain to a supervisory authority. Where applicable, you may also opt out of a sale or sharing for targeted advertising, limit certain sensitive-information uses, use an authorized agent, or appeal a request decision.
California residents have rights under the CCPA and CPRA when those laws apply to the operator and processing. These laws have eligibility requirements; this notice does not represent that every provision applies to every BlueRain activity. We will not unlawfully discriminate against you for exercising applicable rights.
Email bluerainrblx@gmail.com with the request and the account or service concerned. You do not need to join Discord. We may ask for proportionate information to verify your identity, authority, or guardianship, but do not send a password or government ID unless a specific secure process is agreed.
We will respond within the period required by applicable law and explain a refusal or limitation where required. Some information may need to be retained for legal, security, or other permitted reasons. Account deletion may prevent continued access to associated services. Contact us if you believe a response is incorrect; this does not limit your right to contact a regulator.
12Children and younger players
BlueRain website accounts require users to be at least 13 and meet any higher minimum age required locally. Users under the age of majority must have appropriate parent or guardian permission. If we learn that an ineligible child has created a website account, we will take appropriate steps to restrict it and address the associated information.
Our Roblox experiences may be used by younger players subject to Roblox’s rules and parental controls. Game identifiers and activity can still be personal information. A website age checkbox or a Roblox account does not by itself establish parental consent or remove BlueRain’s obligations under laws such as COPPA.
A parent or guardian can contact us about a child’s information, including to request review or deletion where applicable. Tell us which experience and Roblox account are involved so we can identify the relevant records without requesting unnecessary information about the child. Applicable children’s privacy requirements govern collection and use.
13International processing
BlueRain and its providers may process information in the United States or other countries where the relevant services operate. Privacy protections can differ between countries. Transfers subject to specific legal requirements must use the safeguards or permitted mechanisms required by that law. Contact us if you need information about a particular transfer or service.
14Changes to this policy
We will update the date and version when this policy changes. Material changes will be communicated through an appropriate website, account, or service notice, with additional consent sought where required. A later policy does not automatically authorize an incompatible use of previously collected information.
The overview is a reading aid. The full policy explains the scope, choices, and qualifications that apply.
15Contact and privacy questions
Contact the operators of BlueRain Development at bluerainrblx@gmail.com for privacy requests, child-privacy concerns, or questions about this policy. Include the relevant account identifier and service, but avoid sending unnecessary sensitive information. General technical support is also available through our support page.